These tickets require a 25% deposit at the time of booking. Dear Jonathan, Thank you for submitting a review. My original e mail to customer services was on 28/2 nearly six weeks ago and before the strikes in France, Dear Kevin Prideaux de LacyThank you for your review.I am sorry for the current response time from Customer Services, this is due to the many sailings affected by National Strikes in France recently, and still ongoing. Only use if there is no alternative. We have been extremely busy due to national strikes in France and weather disruptions but we are doing everything we can to answer calls as quickly and efficiently as possible.We hope that despite your disappointment you are looking forward to your crossing.Kind regardsLeah Brittany Ferries. 3. Thank you for your constructive feedback about electric cars.Best wishesLucyBrittany Ferries. Good afternoon,Thank you for your review - we're very happy to hear that our colleague Nathan dealt with your query & sent you new documents swiftly. Not sure what to think of our situation. Good afternoon DavidThank you for your 4 star review.I am so pleased to hear that you enjoyed your time on board with us and that the grandkids were well entertained!Hopefully we will be able to welcome you all back on board soon.All the bestNiamhBrittany Ferries. Refund Code For Brittany Ferries May 2023, Brittany Ferries Advertisers Discount Code, Brittany Ferries Friends And Family Discount Code, Not only can you have a comfortable and pleasing shopping experience at Brittany Ferries, but also have access to, It's a wonderful thing to refer friends via the referral program to Brittany Ferries. Want a refund? Good afternoon,Thank you for your review - I'm pleased to hear that you were satisfied with our booking process & have been able to make any changes necessary with our Flexi ticket fare.We hope you enjoy the rest of the weekend.Best regards,JamesBrittany Ferries. Refunds are made via the method paid, so if a booking has been paid for by voucher the refund is made in the same way. The professionalism displayed by the staff in ensuring every safety process was implemented during the pandemic was exemplary. We were in limbo for two days and then had a stressful journey to Dover, with a 4am start, followed by an eight hour drive from Calais to St Nazaire. Good afternoon,Thank you so much for your review & compliments concerning my colleague Jessica. Buy all your VW California Accessories at the Club Shop Visit Shop. They were then surprised to get an email last month saying that Brittany Ferries was looking forward to welcoming them on board the return trip. Brittany Ferries Prepaid Euro Card Exploring Venetian Waterways by Boat and Bicycle, Venice, Beware UK passport renewal and holiday scams, Accommodation Review: Bude Coastal Resort, Cornwall, Travel Guide: El Salvador, Central America. Enter the email address associated with your account, and we will email you a link to reset your password, By clicking "Save and continue" you are confirming that you accept our Our original booking made in January for April was cancelled by the ferry company. Ich musste die Reise stornieren. I'm grateful to hear that my colleagues were able to assist you in amending your booking multiple times as the current situation has progressed.We look forward to welcoming you back on-board in future.Kind regards,JamesBrittany Ferries, Thanks to you all for your patience with myself and others who have had to change their bookings- Many thanks and keep safe during these uncertain times- Thanks again to you all at Brittany Ferries- regards Barbara Lister, Hello Barbara,Thank you for your review. This is a normal experiance when trying to telephone them. Sign up to The Travel Magazine's FREE Newsletter and get the latest news, articles, guides, promotions and competitions. Please note refunds can take up to 28 days. BF-CustomerServices, Manager at Brittany Ferries, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Kind regards Leah Brittany Ferries. I have been pondering what the situation might look like once travel and holiday restrictions for us going to the EU are lifted. The Government has introduced a short-term, emergency measure called a Refund Credit Note, which can be issued by travel agents and tour operators licensed by the Commission for Aviation Regulation, to their customers where a booking has been cancelled due to Covid-19 travel restrictions. We have been locked up in Wales for almost 2 Months (Van on sorn) and if its possible and SAFE to go we will..If it looks like its not going to be possible then I will just cancel and lose the Quarter Deposit.. Not Sure about Stena ticket as Its "Supposed" to be Fully flexible and refundable but going on what ive heard None of the previous rules apply any longer. Itll be interesting to see how much they hike the premium. but we can always help if you would like us to check for cheaper alternatives next time.I hope that despite your disappointment you are looking forward to your crossing in May. STATE OF NEW JERSEY standards have drifted downwards over the years. The value of the Refund Credit Note must be equal to the amount paid for the original booking, or less than the amount paid, where a part cash refund has previously been given. Should also say the staff are lovely, really helpful ladies and gents all with excellent English and Spanish including the chefs! I am pleased that you were happy with your booking and that you can now look forward to your sailing. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Refund policy Brittany Ferries is your route to an extraordinary time in France and Spain. We have booked to go away on 3rd September Stena Lines Harwich - Hook of Holland then Return Santander - Portsmouth on 28th September. Excludes vehicles designed for commercial use. Plan your route based on their driving distance from Le Havre and discover their exclusive selection of holiday accommodation to suit your needs. We also ensure all reviews are published without moderation. Verification can help ensure real people write reviews about real companies. Given the longish check in procedure it would be useful to have fast charging available for electric cars in the queuing process. If you are travelling with us, please take a moment to find out about thesafety precautionsthat were taking on board and around our business, including what you can do to help whilst you are travelling with us. However, Brittany Ferries recently found itself operating outside normal circumstances after its fleet was strategically withdrawn from service following a series of wildcat strikes by French crew. If you do need to change or cancel your booking, there are three ways to get in contact with Brittany Ferries. I am sorry that you had such a long wait to speak to an agent, we have been extremely busy due to national strikes in France and weather disruptions but we are doing everything we can to answer all communications as quickly and efficiently as possible. 2. The clearance categories provide the best price at 100Percentpure & get an access to it.Hurry and dont miss out. 2023 Trustpilot A/S. Brittany Ferries sale - extra 25% Service. Although this is generous, I would prefer the monies paid now for obviously reasons. With the easing of rules, we are no longer accepting requests for credit notes. Their overnight flight from Portsmouth allows you to arrive in Le Havre early at 08:30, allowing you to stay as long as possible. We have just had our credit note for crossing on 5 June cannot rebook. Thanks Ruby for helping me to amend a small detail on my booking. Refunds are based on the following scale Period of notice given before first scheduled departure, Cancellation Charge,Refund of balance Over 46 days, Deposit + amendment fees + service charges, By method of payment 6 - 46 days, Deposit + amendment fees + service charges, As a travel voucher 0 - 5 days, 100% booking value, N/A Successfully filing a chargeback can be tedious and difficult. This would have pleased passengers caught up in the Brittany Ferries strike but may have ruined the ferry operator financially. Email Contact the company at [email protected]. Dear Mr and Mrs Waistell, Thank you for taking the time to write a review. Brittany Ferries issued us with credit notes. A link is given via booking reference and surname. We rebooked the April crossing for August we amended the booking again to April 2021 due to being furloughed. The National Enforcement Bodies that enforce maritime Legislation, under which the EU 1177/2010 article is situated, have been notified about the policy Brittany Ferries are operating under, ie, the giving of vouchers and Cancellations can be caused by adverse weather conditions and technical failures. Don't think so as they have lost my trust. refund Many customers were unsatisfied with vouchers and had requested a refund. What percentage of would-be tourists will resume taking overseas holidays, against the numbers who may decide not to trust government/medical opinion? So I hope that will follow in 3 days. Dear Mike, Thank you for taking the time to write a review. Refund Request Refund Credit Notes - Guide for customers, Refund Credit Notes - Guide for licensed tour operators and travel agents. Replies to negative reviews in < 24 hours. Financial coverage will be up to 80 per night. Thibault de Keghel, Commercial Director, LD Lines [currentlyoperating as DFDS Seaways], says: If a ferry is cancelled because of adverse weather conditions, customers are offered to travel on the next crossing. Super slick operation and fast turnaround by the Plymouth team. Companies can ask for reviews via automatic invitations. 593 Ratings with an average of 3.5 out of 5 stars. Yes. Dear FrancesThank you for your feedback about our website and customer service, we appreciate it! Enjoy Extra 10% Off Sitewide.Grab it now. If you would like to email us your booking reference, that would be appreciated. Brittany Ferries offers three ticket types, each with a different level of flexibility and a different refund and cancellation policy. Further details are contained in the Guide for Customers and the Guide for licensed Tour Operators and Travel Agents. Would like to book a sailing to Bilbao for mid May but cancellations - if you can make sense of the sailing updates - appear to make this something of a gamble. Check hot Brittany Ferries Discount Code along with Refund Code For Brittany Ferries to get amazing savings on your Brittany Ferries online purchase. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I could also mention the cancellations of the crossings. Furthermore, I'm sorry to hear that you experienced an error on our website and I'll be sure to pass on your feedback to our IT developers. 10 days ago I decided to email to WebCredit Note Information. WebThe table below sets out the cancellation fees which will apply per person, together with the refund arrangements, depending on the type of ticket you have purchased. Affinity Credit Union Routing Number - Banks America We have helped over 300,000 people with their problems. Brittany Ferries: Cancelled crossings - NO REFUNDS! Great to be able to take dog and car load of stuff to Spain. The call connected , answered then disconnected. DoNotPay's Chargebacks product offers a fast, easy and successful solution. Suggested companies are based on peoples browsing tendencies. For all the latest advice regarding coronavirus, visit ourCoronavirus information page. New European Union regulations on passenger rights in maritime and inland waterway transport including ferries come into force on 18 December 2012. Cruise and Stay Breaks start from 66 at Brittany Ferries. PromoPro is ready to offer everyone Refund Code For Brittany Ferries plus valid Brittany Ferries Promo Code as much as we can. Here at Brittany Ferries,Brittany Ferries sale - additional reduction 30% Service is ready to help you save a lot of money.Shop it before it expired. This might offer you cover on purchases of any value made on debit, credit or prepaid cards. Brittany Ferries: Demand Refund - See 3,404 traveler reviews, 865 candid photos, and great deals for Plymouth, UK, at Tripadvisor. On Santona we loved the lounge worth every penny. If you've already purchased something and want a refund, DoNotPay can help get refunds from: DoNotPay can help you save time and protect your privacy in many different ways. In most cases this should show on your card within 5 working days but this may take longer depending on your card issuer. This makes it a convenient way to take your car on holiday with you. Good afternoon CustomerThank you for your 4 star review.I am sorry to hear that you had to cancel your booking but I am glad that the booking was partially refundable.I hope that we will be able to welcome you on board at a later date.Kind regards, NiamhBrittany Ferries. Very happy with the booking process, I used the flex ticket and changes that I needed were easily made. However, all's well that ends well. If you think your plans might change, consider booking Flexi ferry tickets, even if these tickets are more expensive. See our cookie policy. Save today with our valid Brittany Ferries vouchers.Give a glance at this offer - Further 75 off Selected Crossings at Brittany Ferries,Just copy the code and apply it during check out. Brittany Ferries Student Discount: Exclusive offers for all students. DoNotPay can help you avoid unwanted charges altogether with its virtual credit card product. Brittany ferries rip off Terrible service. Find new Brittany Ferries offers at PromoPro.Service sale - further reduction 15% - it is best time to buy it with this unbeatbale price.Shop now and save money now. - See 3,323 traveller reviews, 851 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Review tags are currently only available for English language reviews. The first discount of the nice items of Brittany Ferries in the premium online stores is especially suitable for newbies who have not yet happily shopped in online stores of Brittany Ferries. :)We look forward to welcoming you on-board in the near future.Best regards,JamesBrittany Ferries. I was initially offered a voucher which I rejected, then a voucher plus discount which i also rejected. Brittany Ferries: Refund Refund Refund - See 1,296 traveler reviews, 494 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. Brittany Ferries provides NHS discounts (Health Service Discounts) for workers in any role within a healthcare organisation. VERY POOR/ NON EXISTENT CUSTOMER SERVICEKEPT ON HOLD FOR OVER 45 MINUTES BEFORE GIVING UPEMAILS ARE NOT ANSWEREDIF I COULD GIVE ZERO STARS I WOULDUpdate -You responded very quickly to this review but I have been waiting nearly 4 weeks for an email response. The ship, the Galicia, was clean and well fitted out on a two day trip from Bilbao to Portsmouth. Enter the discount code & get discounts.So have a browse today and save a big amount of money. With its excellent road network connections, you can enjoy a hassle-free journey. If you checked out as a guest or are having issues amending your booking online please email us [email protected] one of our friendly call centre staff on01304 44 88 88. Anyone can write a Trustpilot review. REFUND 2023 Trustpilot, Inc. All rights reserved. Take your cash with you. However, if the voucher that you used was as a result of us cancelling a previous sailing please contact our team here https://www.brittany-ferries.co.uk/information/contact and they can look into this for you. However, your 10 vouchers are a separate benefit of being a club member so this remains unaltered.I am sorry for any disappointment caused but hope I have clarified the reasoning behind the decision.Kind regards, NiamhBrittany Ferries. Brittany Ferries: Bad customer service no cash refund - See 3,332 traveller reviews, 850 candid photos, and great deals for Plymouth, UK, at Tripadvisor. morecambe fc owners how to get a refund from direct ferries. But the crossing itself is also more expensive. Do not want to pay for full price?Take advantage of this amazing Brittany Ferries discount code to enjoy big savings.The entire site is open for you. Refund Refund Refund
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