Our team ensures your order is being . How does such a company keep getting away with this?? Please do not use this company as they CON you. 20 - 25 Days. Thatll depend on the stores shipping policy and delivery times. Wrote a review on here and they asked for my details and said they would tell me where my order was, this was over a week ago!! 4.99 Flat Rate UK . Thanks so much! Do not order from Ultamodan! Okay, maybe not all but a lot! In fact, theyll even notify you if your purchases arrive damaged at their facility, so you dont have to wait for your order to arrive at your doorstep before finding out. I bought a cat suit from them in may of 2021, after emailing back and forth not only did they not send the clothes, they did not give me a refund. We will look forward to hearing from you.Kind regardsErikaUltamodan. Absolute scammers Do not order from this company,Ordered a dress over a year ago and still not received it, it's been back and forth with emails promising it will be a priority and be delivered soon. Do not buy anything from this company ,tracking doesn't work and is a total waste of time,they do not reply to EMails I only got a response because I went through PayPal for a refund as the item hadn't been sent,only to be told I had to wait another couple of weeks to give them a chance to reply,I had to wait for the item to be delivered and when it finally came it was about 10 sizes too small ,they don't send an order confirmation with the item so you have to print one out ,I got so fed up I just gave up ,so that was good money down the drain,I gave it 1 star as that was the lowest I could give, stay well away from this company !!! Get to know the best shop place your (online) order. It looks very fraudulent. This doesnt count how long your Ultamodan order will arrive at MyUS. We'd be honored if you could share with us your issue and order details at [email protected] and we'll be more than happy to assist in following up and resolving your issue.Kind regards,Customer Service Team.Ultamodan. I was told my order has been processed but I still have not received the product as of late January. I emailed them several times and no response. The product pictures show a faux leather with multiple patches. I never received my item and it took nearly 10 months to finally get a refund. Asked for a refund and it is now June 2022 and still waiting. It's like my order fell into a dark hole. Told me that it was on its way and it didn't arrive. Please contact us within 19 days of shipment if your item does not arrive in time, and our customer service will do their best to get back to you within 24 hours. I purchased 100 worth of items in Dec '21, started requesting a refund in Feb '22 when my items still hadn't arrived after seeking updates on my order. Find out how we combat fake reviews. Emailed and asked where it was and was told they couldn't send the item, so I asked for a refund. We'd like to assure you that we'll keep on improving our system and processes to help us serve our customers better. Absolute rubbish lying, disrespectful, unprofessional company I have ever come across disgusting taking people money. Do not use this company. They dont even deserve one star. Need help? I'm not happy at all with the lack of customer service, or the lack of delivery at this point. I was so impressed with the speed and quality had to write this review. Dont buy from here because if you return you will not get your money back! Thanks again for assisting me in tracking my items as well! Most will offer refunds and returns, but sometimes youll have to pay for necessary shipping fees. If your item does not arrive within 20 days of shipment, please contact us. This covid19 is just excuses ive ordered & recieved other orders which have to be shipped by other companies,Really this is ridiculous how on earth can we recieve our goods ? My package is delivered within 2 business days and there is no where else that I can get good quality product at such low prices. $9.99. I did this but obviously it was too late because we are now in June 2022 so ive lost my money and my items they had back and I have seen so many bad reviews and now on here since, most of them with the same problem as me!!!! At this point I want my money back. If I could give a 0 star this is the only thing this company deserve!I placed my ordered on Jan 2nd its February 25th and I've still never received anything from them ! Elevate your style while enjoying irresistible savings, valid for a limited time only! BE TRANSPARENT!COMMUNICATE with customers. My order status still says "order placed" . 2023 Trustpilot, Inc. All rights reserved. Hi KimWe are very sorry that your experience with us has not met your expectations. Whether youre looking to ship with FedEx, UPS, DHL, or any other international shipping provider, MyUS has you covered. Rather give my money to charity! Do I have to start a social media drag thorough to get an email back!?! WARNING FAKE COMPANY. We've addressed your concern via email please feel free to contact us at [email protected], should you require further assistance.Kind regards,Customer Service Team.Ultamodan. Ordered jackets last year, did not deliver, asked for a refund in February and received an email saying my order has been cancelled but still have not received a refund. I was VERY concerned that my order would NOT arrive after reading all these reviews!!!! Support In Style! However I had found a different dress so no longer needed the one I ordered. Refused to give me a refund. FREE SHIPPING ON ALL ORDERS - PLUS 10% DISCOUNTS WITH CODE GET10. We will look forward to hearing from you.Kind regardsErikaUltamodan, I placed an order one month ago and I still havent received my purchase. 2. After waiting 3 months I requested a refund,still didn't receive it. Ultamodan operates from Asia, America, Europe and Australasia. Ultamoden- maybe you'll actually respond to this? Find companies you have experience with and write reviews about them! An account must first be created on Ultamodan with shipping details imputed to be able to continue to check out. Companies can ask for reviews via automatic invitations. Hi PhoebeThanks for your feedback. Please beware so your money doesn't get stolen by ultamodan. Are they a scam? I had bought a coat for myself for Christmas. They should be arrested, closed down jailed and disgraced. Do not order from them, a complete scam!!! Hi SukhiWe are very sorry that you have not yet received your refund.. We would like to try to offer a solution and have sent you a request for your order details. We have had no refund even though i sent it back and paid postage to do so. You will never receive your items and they will email you with promises until its too late. I have sent you an email in regard to the process for faulty returns and will provide you with a free return label as soon as we hear back from you.Kind regardsErikaUltamodan. Hi FThanks for getting in touch again, we are very sorry for the delay in response and that we have not been able to provide you with our usual level of service. After reading all the other reviews, how does this keep happening?????? Brought item Dec 24th 2022. Note: This post contains affiliate links which means if you click on a link and purchase an item, we will receive an affiliate commission at no extra cost to you. Awful company, I will be taking to small claims and they will be liable for fees. Elevate your style while enjoying irresistible savings, valid for a limited time only! This company is a scam. Please contact us within 19 days of shipment if your item does not arrive in time, and our customer service will do their best to get back to you within 24 hours. Avoid them. Today is February 1st 2023. Verification can help ensure real people write reviews about real companies. And whats the biggest benefit from working with the largest, With many carriers, you wont know precisely how much the final, Note that there are personal shopper services that can help you buy from any, Here are 6 frequently asked questions regarding, The answer is it depends on the weight of your, The good news is you dont have to worry about hidden extra fees because youll only be charged for your, And if you have multiple packages, MyUS will help you save up on the, This doesnt count how long your Ultamodan, 3. If you still have questions about how MyUS works, check out this short explainer video: Did you know that you can get an extra 2-10% in cash-back on many orders by using a cash-back service? They need arresting for fraud. Unfortunately, next day delivery is currently unavailable. NEW ZEALAND. I should have red the reviews before I placed the order with this fake company ! We are sorry your experience with us fell short of your expectation. We really appreciate you taking the time to let us know about your experience. Anyone can write a Trustpilot review. Awful company, four weeks on and still waiting for my goods. DONT USE THIS COMPANYThey are Thieves and liars Ordered an aviator jacket which didnt arrive ( problems with supplier !!!!!!!!!) If your item does not arrive within 20 days of shipment, please contact us. With many carriers, you wont know precisely how much the final shipping charges will be until youve bought your items and shipped them to the package forwarders warehouse. Will definately be shopping here again! I was bed ridden for three months. You can use MyUSs handy shipping rate calculator to estimate your Ultamodan shipping cost. We would like to try to offer a solution and have sent you a request for your order details. All customers will receive their orders through our Australian courier partners, eliminating the need to handle any customs affairs. Here are 8 tips for writing great reviews. Disgusting behaviour! Preposterous! Glad I did, it arrived in time and looks amazing! The desire to empower women and foster confidence has been mentioned as the two of many other reasons the founders of Ultamodan decided to start the fashion company located in London. Goods ordered for my daughters prom which has been missed. No response despite numerous e mailed requests. Each time I contacted them to chase up I was told to keep waiting until I eventually said I want a refund and to cancel the order and was told I should initiate a dispute/chargeback claim for the transaction with your credit card issuer/ bank. #22455, Hi OmotolaThanks for your feedback. 2023 Trustpilot, Inc. All rights reserved. I repeated yet again my demand for a refund and amazingly, they have changed their payment portal since I placed my order and therefore cant refund my money, so advised me to claim through my credit card. We are working on improving our turn around time for delivery and hope to see you back again one day soon.Kind regardsErikaUltamodan. Keeps removing my review! Youre best off using lesser known shipping forwarders with the hope that they arent blocked: If all else fails, you can use a personal concierge service, such as. Was shocked to see these reviews! Can't fault my experience at all. Shipping times are estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. I ordered a body warmer last year April 2020 and still haven't received a refund after sending multiple emails! Absolutely appalling. THIS IS A SCAM!! Surely you have some sort of routine in place 4 months into this pandemic where you can fulfill orders in good time. Look at all the other reviews! A full 12 months later and no refund - not surprised at all.DO NOT THROW YOUR MONEY AWAY. DO NOT USE THIS COMPANY THEY ARE FAKE. I've learned that you have to be leary of ordering from companies even through Klarna. No response. We use dedicated people and clever technology to safeguard our platform. And To be clear I did not receive a refund from ultamodan I had to get in touch with my bank and let them know that I have been scammed and they investigate it, you will not receive a refund from ultamodan they just tell you that to give you some hope but nothing ever comes through. Got to end of December and still had no item. 4 reviews. Why not try our best-sellers? It is now September 8th, 2022 and I still have no coat, no shipping information and no refund. I've been told I can go through a convoluted process to get a voucher, but even that is not forthcoming.I've asked for a refund and surprise surprise, no reply.DO NOT ORDER FROM THIS SITE. Please beware so your money doesn't get stolen by ultamodan. Terrible company, please for your sake, avoid at all costs. In this category, you can find all insurence companies and policies in America. They took 35 for an item I ordered in November 2021. If you require further assistance, please let us know.Kind regardsErikaUltamodan. This company never sent a confirmation email when I ordered from their website. Not worth one star but couldnt give less. Or is a pub still the best place to meet someone? My order (16483) that I placed on 9th march still hasn't arrived wouldn't advise anyone to buy anything off this company.I have emailed them several times and the response I get back is someone will e mail you back in a few days time and I'm still waiting .so beware they take your money but you dont get your order . Do not buy from this company. Can't decide which one to buy? It took until I wrote on the Facebook page how bad they were until I finally got refunded. I placed an order on 10th of April and 3 months later still waiting!!! DO NOT USE. Please contact us directly at [email protected], should you require further assistance. We understand your experience with us was not the best and we apologise for any inconvenience caused. We will look forward to hearing from you.Kind regardsErikaUltamodan. Offered a follow up voucher which I then used to place a subsequent order. Lending money as a private person can be a real challenge. Curated by industry experts, we provide fashion inspiration for those seeking to elevate their personal style experiences. Elevate your style while enjoying irresistible savings, valid for a limited time only! Hi MargaretWe are very sorry that your experience with us has not met your expectations. With success stories, experiences, opinions and complaints written by clients that went before you. Ultamodan is an online fashion company that claims to have in its store all the latest fashion trends, but as this claim is one shared by practically all fashion companies, one wonders if there is any distinctness about Ultamodan. Please contact us directly at [email protected], with your order number and we will assist you in following up and solving your issue. . We are doing out best to process refunds as soon as we possibly can. Should I'd read reviews. Don't waste your money. I demanded a refund again this morning, to be told that its being expedited. I was finally able to do a few things. Quality products with great prices. But now I have very bad feelings about this company because of the automated response and no other way of contacting them.Empowering women they say with pride! 7 - 14 Days . Ordered October 2021 and didnt receive goods so cancelled order. I ordered a skirt on January 8th 2023. All items are trackable, check out our shipping page for more information. Genuinely ordered a jacket but no delivery no refund no contact! Curated by industry experts, we provide fashion inspiration for those seeking to elevate their personal style experiences. Tip for consumers:Don't buy from ultamodan.com. All customers will receive orders via our courier partners and will not need to deal with any custom affairs. Item never left there building even when they keep telling you that it had. Express shipping items arrive in 5-10 days. $79.99. Wrote several emails until I finally got a reply, ordered pj's in extra large and the bottoms were 22inc in circumference wouldn't fit a child, again a long wait before a email was sent with label to send it back for refund, sent it back over a week and a half ago still nothing. Anyone can write a Trustpilot review. Ultamodan operates from Asia, America, Europe and Australasia. Given tracking information that didnt work. Nothing. NEVER EVER AGAIN I WILL STICK TO AMAZON OR WALMART. We would like to try to offer a solution and have sent you a request for your order details. Terrible customer service, team are impossible to get hold of after over a year of not receiving my order, and keeping my 150. Normal insurance companies don Finding the love of your life online, is that possible? The standard shipping price is 3 Pounds per item, and 14 Pounds for express shipping. Absolute scammers - do not purchase! I never received my order. Date of experience: 29 January 2023. Create your account and enjoy a new shopping experience. We are truly sorry it has taken so long for you to receive your refund, but are glad this has now been resolved for you. This company is a thieving scam! You have to conform to many condition and take a good look at all the small print because an accident can happen before you know it. I Havent received my order or a refund for the jacket my daughter ordered in March of this year. !I think this company should be shut down dont you, and they will probably take this one off as well as the othersTotally disgraceful, Hello Thank you for the time you've taken to share your review. Ultamodan you need to get your act together utter disgusting !!!!!! But the jacket and top I got fit perfectly and I'm pretty happy with the prices Beautiful Coat! I cased them for months they said I would receive my order. I'm STILL chasing them and they no longer answer the phone or reply to emails. Now going through my bank for a chargeback. Keep emailing with no response or a promise to get back to me with refund.DO NOT BUY ANYTHING FROM THIS WEBSITE - FRAUDULANT!!! It is a ripoff. Order came within expected time frame, as they were cheap I was just doing a tester to see whether they would suit and the dresses are great! Please contact our customer care team by clicking here. That'll depend on the store's . Claim recharge from your payment method asap as you wont receive an order !!!!!!! I placed a order with this company 6 weeks ago. E Ultamodan. So I requested a charge back from my bank. NOTHING HAS COME!!!!!! Before it was dispatched I asked 6 times for it to be cancelled and refunded and I just got sent replies with irrelevant info. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. NEVER EVER AGAIN! 2023 Trustpilot, Inc. All rights reserved. Freight fraud is spreading across trucking networks as tech-savvy operators impersonating middlemen skim off payments for shipping goods that can total thousands of dollars, industry executives say. Ultamodan is a cutting-edge fashion site with a difference. I explained I had fallen and broke both bones in my lower right leg, my heel on my other foot and had just tried on the coat. SALE; NEW IN; ALL CLOTHING . Package kept saying processing at warehouse. Unlock an exclusive 10% OFF discount on your favorite Global glam pieces with the code LOVE10. Can't decide which one to buy?
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